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Pricing

List of subprocessors

Last updated and effective as of: December 15, 2023

Below is a list of subprocessors we work with and the purpose for why we use their services.

Entity Name

Purpose of Processing

Location(s) of processing

More Information

Amazon Web Services

Cloud hosting

United States

https://aws.amazon.com/

Auth0, Inc.

Authentication and authorization services

United States, Germany

https://auth0.com/

Ketch Kloud India Private Limited

Ketch platform development

India

N/A

Heap

Product analytics

United States

https://heap.io/

HotJar

Behavior analytics

Ireland, European Union

https://www.hotjar.com/

Intercom

Customer support and outreach

United States

https://www.intercom.com/

RevOps

Sales analytics

Global

https://www.revops.io/

SendGrid

Email service provider

United States

https://sendgrid.com/

Stripe

Credit card payment processing

United States

https://stripe.com/

Zendesk, Inc.

Service provider of customer support tools

United States

https://www.zendesk.com/

PDFTron

Data Review assistance

Global

https://www.pdftron.com/

Candu

Customer outreach for personalized experience

Europe

https://www.candu.ai/

For more information about Ketch’s data handling practices, please read our Privacy Policy and Data Processing Addendum. For any other questions, please email privacy@ketch.com.