Rights Orchestration
Right to Delete creates an actual Adobe privacy job, visible and verifiable on the Privacy UI tab inside Adobe Experience Cloud.
Ketch and Adobe Commerce
Register a real, trackable deletion job inside Adobe's own systems for a storefront platform, verifiable in Adobe's own Privacy Service UI.
About Adobe Commerce
Adobe Commerce (formerly Magento Commerce) builds and manages digital storefronts, product catalogs, and payment processing at scale. Storefront data spans both commerce specifics (orders, catalog interactions) and broader Adobe ecosystem data if the storefront is connected to other Adobe products, which means a deletion request needs to reach Adobe's actual privacy infrastructure, not just the storefront's own database.
Ketch connects to Adobe Commerce through Adobe's own Privacy Service and consent APIs to do exactly that.
Capabilities
How Ketch works with Adobe Commerce
The Ketch Adobe Commerce integration covers Consent Orchestration and Rights Orchestration (Right to Deletion).The privacy job can be configured to run across one or more connected Adobe products at once, using a comma-separated list of Adobe's own product identifiers, so a single deletion request can extend beyond Adobe Commerce to other connected Adobe surfaces.
Consent Orchestration
Sets Adobe's own consent signal, mapping the canonical purposes analytics, data brokering, and personalization onto Adobe's own `collect`, `share`, and `preferences` consent categories.
With Ketch, teams can
- Register real, Adobe-native privacy jobs for deletion requests, checkable directly in Adobe's own Privacy Service UI
- Map Ketch's canonical consent purposes directly onto Adobe's own consent signal categories
- Extend a single privacy job across multiple connected Adobe products, including Adobe Commerce alongside Audience Manager or CDP
- Validate consent signals directly using Adobe's own Experience Platform Debugger extension
The gap
The problem this integration solves
A storefront connected into a broader Adobe ecosystem needs deletion to reach further than just the commerce database:
01. A deletion request that doesn't use Adobe's actual privacy job mechanism has no reliable way to verify inside Adobe's own systems that it was actually registered and processed
02. Consent signals that don't map to Adobe's own `collect`/`share`/`preferences` categories won't be recognized correctly by Adobe's downstream systems
03. Handling deletion separately for the storefront and any other connected Adobe products adds unnecessary manual overhead
Ketch resolves this by working through Adobe's own privacy job and consent signal APIs directly, so the request is genuinely native to Adobe's systems and can extend across every connected Adobe product from one job.
Why Ketch
Why teams choose Ketch for Adobe Commerce privacy compliance
Permissioning infrastructure that governs Adobe Commerce the same way it governs every other system in your stack — not a one-off connector bolted onto a banner.
Verifiable inside Adobe's own systems
Deletion requests create a real Adobe privacy job, checkable directly in the Privacy UI tab on Adobe Experience Cloud.
Extends beyond the storefront alone
A single privacy job can cover Adobe Commerce and other connected Adobe products together.
Backed by enforcement precedent
The California Privacy Protection Agency fined Honda $632,000 over improperly configured data sharing with ad-tech partners, a reminder that ecommerce platforms connected into broader ad and analytics ecosystems carry real exposure when consent signals aren't mapped correctly.
Questions about the Adobe Commerce integration
Related reading
Expert insights for teams connecting Adobe Commerce
Integrations
Pre-built APIs with 1,000+ systems, apps, and models
Ketch ships connectors and SDKs so consent, rights, and policy flow into your CDPs, warehouses, ad platforms, and AI stack — without a custom data pipeline.
See Adobe Commerce permissioning running end to end
Book a demo to walk through rights, consent, and preference orchestration on your stack — or start free and connect Adobe Commerce yourself.
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