DSR (Data Subject Request) is a formal request made by an individual to access, correct, delete, or transfer their personal data held by an organization, as granted under data privacy laws like GDPR or CCPA. It ensures individuals can exercise their privacy rights over their personal data.

What is DSR automation?

DSR (Data Subject Request) automation refers to the use of software to streamline the process of handling requests from individuals to access, delete, or modify their personal data under data privacy laws like GDPR or CCPA. It automates tasks such as request intake, identity verification, data retrieval, and response tracking.

How does Ketch do DSR?

Ketch DSR automation covers the complete lifecycle of the data subject request, from consumer intake to fulfillment in your data systems. Capabilities include: - Customizable, frontend intake form to capture requests - Drag-and-drop workflow builder to design processes that map to your business stakeholders and systems; a visual system of tiles and connectors support limitless customization and flow possibilities. - Smart routing to customize DSR routing to specific stakeholders - Pre-built API connectors to hundreds of business systems and apps, so you can automatically fulfill DSRs in your systems without human intervention; all possible with no-code configuration - Webhooks for custom integration requirements

Programmatic Privacy

DSR automation

Automate data subject requests

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Free your stakeholders from manual DSR tasks. Ketch saves time with smart automation.

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DSR Automation

Data subject rights automation interface example

DSR fulfillment that collapses the costs of compliance

Expanding data privacy regulations and increased awareness of data rights are driving up volumes of data subject access requests (DSRs). For too long, businesses have been responding with costly, manual processes.

With Ketch, automate data subject access requests from intake to fulfillment, with tools that scale for businesses with a few data subject requests, or millions.

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Custom workflow design to match business processes

Align with regional and global compliance needs

John Dombrowski, Associate General Counsel for Compliance and IP, The RealReal

“Thank you for making software that lawyers can use. I can make adjustments quickly and confidently within Ketch without needing to speak code.”

John Dombrowski,
Associate General Counsel for Compliance and IP, The RealReal

Tyler Rosengren,Head of Marketing, Kodiak Robotics

“I love how easy it is to customize privacy notices for our brand voice and add new tags for our marketing campaigns. If you need a privacy solution that works seamlessly with your marketing activity, Ketch is the answer.”

Tyler Rosengren,
Head of Marketing, Kodiak Robotics

Ken Day, Senior Product Designer, Multiverse

“Ketch has the best customer support, ever. Their CX and engineering teams are fast, proactive, and communicative. They are serious about listening to customer feedback and translating it to product enhancements.”

Ken Day,
Senior Product Designer, Multiverse