Fulfill access and deletion requests against a cloud phone platform's call history and contact records, without a manual export from whoever owns the Aircall account.
Aircall runs voice communications for sales and support teams, integrated with the CRMs and conversational tools those teams already use. Call history and contact data collected through a phone platform like this often ends up referenced across multiple connected tools, which means a rights request against Aircall needs to be handled at the source, not chased down separately in every system Aircall happens to sync with.
Ketch connects to Aircall to fulfill that request directly.
Capabilities
The Ketch Aircall integration covers Rights Orchestration: Right to Access and Right to Delete (referred to in the underlying documentation as Rights Propagation).
Fulfills Right to Access and Right to Delete against Aircall through the same workflow used for every other connected system. The connection requires admin-level access to the Aircall account to install, and once installed, Ketch redirects to Aircall for an explicit authorization step, after which the integration appears listed under Aircall's own Integrations & API settings.
With Ketch, teams can
The gap
A cloud phone platform integrated with multiple CRMs and business tools means personal data (call history, contact records) can be harder to track down manually than it looks:
Why Ketch
Permissioning infrastructure that governs Aircall the same way it governs every other system in your stack — not a one-off connector bolted onto a banner.
Fulfilling requests directly in Aircall means the data doesn't need to be separately tracked down in every CRM or tool Aircall connects to.
Setup requires a real authorization step inside Aircall, verifiable in Aircall's own Integrations & API settings.
The California Attorney General reached a $1.55 million settlement with Healthline Media over sharing sensitive data with advertisers without valid consent, a reminder that communication platforms holding call and contact history carry real exposure when rights requests aren't fulfilled at the source.
Related reading
Integrations
Ketch ships connectors and SDKs so consent, rights, and policy flow into your CDPs, warehouses, ad platforms, and AI stack — without a custom data pipeline.
Book a demo to walk through rights, consent, and preference orchestration on your stack — or start free and connect Aircall yourself.
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