Ketch and Alchemer

Fulfill access and deletion requests and keep consent synced for a survey platform, with the right plan tier confirmed before setup begins.

Alchemer

About Alchemer

Alchemer, formerly SurveyGizmo, helps companies design surveys with branding, logic and branching, and detailed reporting. One real limitation worth knowing upfront: API access, which this integration depends on, is only available on Alchemer's Professional and Full Access plans. Lower plan tiers can't support this integration at all.

Ketch connects to Alchemer once that plan requirement is confirmed.

Capabilities

How Ketch works with Alchemer

The Ketch Alchemer integration covers Consent Orchestration and Rights Orchestration (Right to Delete, Right to Access).

Consent Orchestration

Syncs consent choices into Alchemer through the standard workflow used for every other connected system.

Rights Orchestration

Right to Access returns information associated with the customer, including survey campaign contact data. API access, required for this integration to function, is only available on Alchemer's Professional and Full Access plans; other plan tiers aren't supported.

With Ketch, teams can

  • Fulfill Right to Access and Right to Delete requests against Alchemer survey data through the same workflow used for every other connected system
  • Sync consent choices to Alchemer through the standard Consent Orchestration workflow
  • Know upfront whether the current Alchemer plan actually supports this integration, rather than discovering a blocker mid-setup

The gap

The problem this integration solves

Alchemer's own plan tiers gate API access, and attempting to connect on an unsupported plan wastes real setup effort:

01. Attempting to connect on a plan below Professional fails, and it's better to know that upfront than discover it after setup begins

02. Manually locating and removing a specific person's survey campaign data doesn't scale to real request volume

03. Consent choices that don't reach Alchemer leave a gap between what a person agreed to and what surveys continue to collect

Ketch resolves the first by stating the plan requirement plainly, and the second and third by giving Alchemer a structured, repeatable rights and consent workflow.

Why Ketch

Why teams choose Ketch for Alchemer privacy compliance

Permissioning infrastructure that governs Alchemer the same way it governs every other system in your stack — not a one-off connector bolted onto a banner.

  • Upfront about plan requirements

    The Professional/Full Access plan requirement for API access is stated clearly before setup begins.

  • One workflow for rights and consent

    Alchemer requests move through the same Data Subject Rights Automation and Consent Orchestration used for every other connected system.

  • Backed by enforcement precedent

    The California Attorney General reached a $1.55 million settlement with Healthline Media over sharing sensitive data with advertisers without valid consent, a reminder that survey platforms carry real exposure when consent and rights aren't handled with real process.

Questions about the Alchemer integration

Integrations

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