Ketch and CDS Global

Fulfill access and deletion requests against subscription fulfillment infrastructure, matched to the specific magazine account a person actually holds, not just their email.

CDS Global

About CDS Global

CDS Global runs subscription management, customer care, and fulfillment services, often for publishers managing physical and digital magazine subscriptions. Because a person's subscription relationship is tied to a specific account within CDS's systems, matching on email alone can miss the actual record a rights request needs to reach.

Ketch connects to CDS Global with account-level matching built in.

Capabilities

How Ketch works with CDS Global

The Ketch CDS Global integration covers Rights Orchestration: Right to Deletion and Right to Access.Fulfillment timing depends on which of CDS's own systems the data subject's data actually lives in: an access request either returns information gathered from every relevant system, or a delete request returns confirmation once removal has completed across them. Configuration values for connecting (SAM/Client ID, API Domain, Publisher Name, brand codes, Global Client ID) aren't self-service; they're obtained directly from a CDS Global account executive.

Rights Orchestration

Requests are matched using both email address and the account ID for the data subject's specific magazine subscription, since CDS's fulfillment systems organize around subscription accounts rather than email alone.

With Ketch, teams can

  • Fulfill Right to Access and Right to Delete requests matched to the specific subscription account a person holds, not just their email
  • Know upfront that setup requires reaching out to a CDS account executive for configuration values, rather than a self-service credential flow
  • Understand that fulfillment timing reflects how many of CDS's own systems a data subject's data actually spans

The gap

The problem this integration solves

A subscription fulfillment platform organizes data around account relationships, not just contact identifiers, and connecting to it isn't entirely self-service:

01. Matching a rights request only on email risks missing the actual subscription account record CDS's systems are organized around

02. Configuration values that require an account executive to provide, rather than a self-service settings page, need to be planned for ahead of setup

03. Fulfillment timing that depends on how many internal CDS systems hold a person's data needs to be understood, rather than assumed to be instant

Ketch resolves the matching problem directly by using both email and account ID, and is transparent about the account-executive requirement and variable timing so a privacy team's expectations match reality.

Why Ketch

Why teams choose Ketch for CDS Global privacy compliance

Permissioning infrastructure that governs CDS Global the same way it governs every other system in your stack — not a one-off connector bolted onto a banner.

  • Matched to the actual subscription account

    Requests use both email and account ID, reflecting how CDS's fulfillment systems are actually organized.

  • Honest about setup and timing

    The account-executive requirement for configuration values, and the system-dependent fulfillment timeline, are both stated plainly rather than assumed away.

  • Backed by enforcement precedent

    The California Attorney General reached a $1.55 million settlement with Healthline Media over sharing sensitive data with advertisers without valid consent, a reminder that subscription fulfillment platforms holding detailed customer records carry real exposure when rights requests aren't matched and fulfilled accurately.

Questions about the CDS Global integration

Integrations

Pre-built APIs with 1,000+ systems, apps, and models

Ketch ships connectors and SDKs so consent, rights, and policy flow into your CDPs, warehouses, ad platforms, and AI stack — without a custom data pipeline.

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See CDS Global permissioning running end to end

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