Ketch and Cordial

Fulfill access and deletion requests against a platform built to unify marketing across email, SMS, and mobile app, so a rights request reaches every channel Cordial connects.

Cordial

About Cordial

Cordial combines data management and marketing execution in one platform, letting marketers use unified customer data across email, SMS, and mobile app channels. Because Cordial deliberately breaks down channel silos for marketing purposes, a rights request against it needs to reach that same unified profile, not just one channel's slice of it.

Ketch connects to Cordial to fulfill exactly that.

Capabilities

How Ketch works with Cordial

The Ketch Cordial integration covers Rights Orchestration: Right to Delete and Right to Access.

Rights Orchestration

Fulfills Right to Access and Right to Delete against Cordial through the same workflow used for every other connected system. With Ketch, teams can:

With Ketch, teams can

  • Fulfill Right to Access and Right to Delete requests against Cordial's unified customer data through the same workflow used for every other connected system
  • Reach a customer's data regardless of which channel (email, SMS, mobile app) it's associated with, since Cordial itself unifies that data
  • Match requests using email address as the identifier

The gap

The problem this integration solves

A platform designed to unify data across marketing channels still needs a rights process that treats that data as unified, not siloed:

01. A rights request that only checks one channel's data misses the point of a platform specifically built to unify email, SMS, and app data together

02. Manually reconciling cross-channel marketing data for a specific person doesn't scale to real request volume

Ketch resolves the first two by giving Cordial a structured, repeatable rights workflow.

Why Ketch

Why teams choose Ketch for Cordial privacy compliance

Permissioning infrastructure that governs Cordial the same way it governs every other system in your stack — not a one-off connector bolted onto a banner.

  • Matches how Cordial actually unifies data

    Rights fulfillment reaches the same unified customer profile Cordial itself builds across channels.

  • One rights workflow, not a manual process

    Cordial requests move through the same Data Subject Rights Automation used for every other connected system.

  • Backed by enforcement precedent

    The California Attorney General reached a $1.55 million settlement with Healthline Media over sharing sensitive data with advertisers without valid consent, a reminder that cross-channel marketing platforms carry real exposure when rights requests aren't fulfilled completely.

Questions about the Cordial integration

Integrations

Pre-built APIs with 1,000+ systems, apps, and models

Ketch ships connectors and SDKs so consent, rights, and policy flow into your CDPs, warehouses, ad platforms, and AI stack — without a custom data pipeline.

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See Cordial permissioning running end to end

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