Set Insightly's own opt-out field directly, verifiable right on the contact's profile, rather than a separate consent record disconnected from the CRM itself.
Insightly combines CRM and project management for small and medium-sized businesses, tracking leads, contacts, opportunities, and projects in one platform. Because Insightly already has a native email opt-out field on Contact and Lead records, the most reliable way to enforce consent there is to set that field directly, rather than maintaining a parallel consent record Insightly's own systems and integrations never see.
Ketch connects to Insightly to do exactly that.
Capabilities
The Ketch Insightly integration covers Consent Orchestration and Rights Orchestration (Right to Deletion, Right to Access).
Sets Insightly's own opt-out parameter to true or false directly on the Contact or Lead record, based on a person's actual preferences; this can be verified visually right on the contact's profile, where the Email Opted Out field reflects the current state.
Right to Access returns the full information stored about a Contact or Lead, including custom fields, tags, and linked relationships. Right to Delete removes the Contact or Lead from the connected Insightly instance.
With Ketch, teams can
The gap
A CRM that already has its own opt-out field only benefits from that field if something actually keeps it in sync with real consent decisions:
Why Ketch
Permissioning infrastructure that governs Insightly the same way it governs every other system in your stack — not a one-off connector bolted onto a banner.
Consent Orchestration writes directly to the Email Opted Out parameter Insightly's own systems already read.
Custom fields, tags, and relationship links come back alongside standard contact data.
The California Attorney General reached a $1.55 million settlement with Healthline Media over sharing sensitive data with advertisers without valid consent, a reminder that CRM platforms carry real exposure when a consent choice doesn't actually reach the field governing outreach.
Related reading
Integrations
Ketch ships connectors and SDKs so consent, rights, and policy flow into your CDPs, warehouses, ad platforms, and AI stack — without a custom data pipeline.
Book a demo to walk through rights, consent, and preference orchestration on your stack — or start free and connect Insightly yourself.
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