Ketch and Microsoft Office Suite

Kick off a data subject rights request across Microsoft's core productivity apps, and know exactly which part of the process Ketch handles versus what still requires human review inside Microsoft's own tools.

Microsoft 365

About Microsoft Office Suite

Microsoft Office Suite (Microsoft 365) built its own dedicated tool, Microsoft Priva Subject Rights, specifically to handle access and deletion requests across Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams. Priva's process is deliberately multi-stage and partly manual: someone needs to review files, decide what qualifies for deletion, and approve the request before it actually executes. Ketch's role is to reliably kick that process off, not to replace the review and approval steps Microsoft itself built in for good reason.

Capabilities

How Ketch works with Microsoft Office Suite

The Ketch Microsoft Office Suite integration covers Rights Orchestration: Right to Deletion and Right to Access, scoped specifically to residual user data in Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.From there, the remaining steps happen inside Priva itself: collaborators review the data Priva retrieves and mark specific items for inclusion, complete their review, and notify approvers; approvers then either approve the request to begin the actual delete workflow, or recommend changes that send it back for revision. Ketch surfaces the request in the Priva Data Subject Rights UI, but the review and approval stages are Microsoft's own process, not something Ketch automates end to end.

Rights Orchestration

When a rights request is executed through Ketch, it creates the request in Microsoft Priva Subject Rights, specifying the request and its approvers, which is the first step in Priva's own multi-stage workflow.

With Ketch, teams can

  • Initiate Right to Access and Right to Delete requests directly into Microsoft Priva Subject Rights, rather than starting that process manually
  • Cover data across four core Microsoft 365 products: Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams
  • Understand exactly where Ketch's automation ends and Microsoft's own review-and-approval workflow begins

The gap

The problem this integration solves

Microsoft 365 data is scattered across email, files, and chat, and Microsoft's own rights process for it is deliberately not a single-click action:

01. Manually starting a Priva Subject Rights request outside of the same Ketch workflow used for every other connected system adds friction and inconsistency

02. Assuming this integration fully automates deletion and access, when Priva's own process requires human review and approval, sets an inaccurate expectation

03. Coverage needs to reach all four core Microsoft 365 products together, not just email or just file storage

Ketch resolves the first by initiating the request through the same Ketch workflow used everywhere else, and is explicit about the second so expectations match Microsoft's actual, partly manual process.

Why Ketch

Why teams choose Ketch for Microsoft Office Suite privacy compliance

Permissioning infrastructure that governs Microsoft Office Suite the same way it governs every other system in your stack — not a one-off connector bolted onto a banner.

  • Initiates the request reliably, every time

    Rights requests kick off Priva's process consistently through the same workflow used for every other connected system.

  • Honest about where automation ends

    The review and approval stages inside Priva are stated plainly as manual steps, not glossed over as fully automated.

  • Backed by enforcement precedent

    The California Attorney General reached a $1.55 million settlement with Healthline Media over sharing sensitive data with advertisers without valid consent, a reminder that core productivity platforms carry real exposure when rights requests aren't initiated and tracked reliably.

Questions about the Microsoft Office Suite integration

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