Rights Orchestration
Right to Access returns information about the user's activity and profile details, including display name, subscriber status, and account settings.
Ketch and OpenWeb
Fulfill access and deletion requests against community engagement data, reaching activity and settings, not just a basic profile.
About OpenWeb
OpenWeb brings conversation back to publisher sites, building online communities around digital content directly rather than routing engagement through social networks. A person's OpenWeb data includes their activity within those communities and profile settings alongside standard identity fields, all of which needs to be reachable through a rights request.
Ketch connects to OpenWeb to fulfill exactly that.
Capabilities
How Ketch works with OpenWeb
The Ketch OpenWeb integration covers Rights Orchestration: Right to Deletion and Right to Access.
With Ketch, teams can
- Fulfill Right to Access and Right to Deletion requests against OpenWeb profile and activity data through the same workflow used for every other connected system
- Retrieve community engagement settings and activity alongside standard profile fields
- Match requests using the identifier configured for the OpenWeb connection
The gap
The problem this integration solves
A community engagement platform holds activity and settings data beyond a typical contact record, and rights requests need to reach it:
01. An access request that only returns basic profile fields misses activity and community-specific settings that are also part of a person's OpenWeb data
02. Manually compiling profile and activity data for a specific person doesn't scale to real request volume
03. Community and engagement platforms are sometimes deprioritized in privacy programs focused on core customer systems
Ketch resolves the first two by retrieving profile and activity data together in one access request, and addresses the third by treating OpenWeb with the same rigor as any other connected system.
Why Ketch
Why teams choose Ketch for OpenWeb privacy compliance
Permissioning infrastructure that governs OpenWeb the same way it governs every other system in your stack — not a one-off connector bolted onto a banner.
Covers activity and settings, not just a profile
Access requests return community engagement data alongside standard identity fields.
One rights workflow, not a manual process
OpenWeb requests move through the same Data Subject Rights Automation used for every other connected system.
Backed by enforcement precedent
The California Attorney General reached a $1.55 million settlement with Healthline Media over sharing sensitive data with advertisers without valid consent, a reminder that community engagement platforms carry real exposure when rights requests aren't fulfilled completely.
Questions about the OpenWeb integration
Related reading
Expert insights for teams connecting OpenWeb
Integrations
Pre-built APIs with 1,000+ systems, apps, and models
Ketch ships connectors and SDKs so consent, rights, and policy flow into your CDPs, warehouses, ad platforms, and AI stack — without a custom data pipeline.
See OpenWeb permissioning running end to end
Book a demo to walk through rights, consent, and preference orchestration on your stack — or start free and connect OpenWeb yourself.
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