Rights Orchestration
It retrieves the profile information associated with a Zoom account, including detailed feature and settings data (audio conferencing options, in-meeting permissions, recording and captioning configuration, and more).
Ketch and Zoom
Fulfill access requests against a video conferencing account, with a scope that's honest about what it does and doesn't cover.
About Zoom
Zoom accounts carry more than a name and email; account-level settings span meeting capacity, in-meeting features, recording and captioning options, and dozens of other configuration details tied to a specific user. An access request against a platform like this needs to return that full profile picture, not just contact fields.
Ketch connects to Zoom to retrieve exactly that.
Capabilities
How Ketch works with Zoom
The Ketch Zoom integration covers Rights Orchestration, specifically Right to Access.The connection is established through a Server-to-Server OAuth app created directly in the Zoom Marketplace developer console, rather than a simpler API key, giving the integration a properly scoped authentication method rather than broad standing access.
With Ketch, teams can
- Fulfill Right to Access requests that return detailed Zoom account profile and settings data, not just basic contact fields
- Match requests using email address as the identifier
The gap
The problem this integration solves
Zoom's account-level data goes well beyond a name and email, and manually compiling that full picture for an access request doesn't scale:
01. An access request that only returns basic contact fields misses the detailed feature and configuration data that's also part of a Zoom account profile
02. Building an integration around a Zoom API credential without properly scoped permissions creates unnecessary security exposure
Ketch resolves the first two by retrieving the full account profile through a properly scoped OAuth connection, and addresses the third by stating the access-only scope plainly.
Why Ketch
Why teams choose Ketch for Zoom privacy compliance
Permissioning infrastructure that governs Zoom the same way it governs every other system in your stack — not a one-off connector bolted onto a banner.
Retrieves the full account profile, not just contact fields
Detailed settings and feature data come back as part of the same access request as basic profile information.
Properly scoped authentication
A dedicated Server-to-Server OAuth app, created for this specific purpose, rather than a broad standing credential.
Questions about the Zoom integration
Related reading
Expert insights for teams connecting Zoom
Integrations
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