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Data subject rights fulfillment

Automate data subject access requests from intake to fulfillment, with tools that scale for businesses with a few data subject requests, or millions.

Expanding data privacy regulations and increased awareness of data rights are driving up volumes of data subject access requests (DSARs). For too long, businesses have been responding with costly, manual processes.

Ketch removes the complexity in capturing and fulfilling DSARs for access, deletion, and opt-outs, with automation when and where you need it. It’s time for a modern approach to DSAR privacy: scalable solutions that collapse the cost of compliance, and provide your customers with the seamless experiences they deserve.

DSAR fulfillment that grows with your needs

Granular data control
Scalable, with automation options
Ketch manages DSARs from intake to execution. As your business and DSAR volume grows, you can add layers of automation: from intake only, to drag and drop workflows, to automated execution of the request across all systems.
Secure, centralized admin controls
Ketch gives you perfect control over every scrap of data. From data access to deletion, you’ll have cell-level control over which data to include (or exclude) in a subject request. Enforce consumer preferences with granular precision.
Automated consent and rights orchestration
Integrated with privacy software
The Ketch platform is a coordinated set of applications, APIs, and infrastructure. We’ve built the technical bells and whistles, so you don’t have to: including custom API integrations to third-party apps.

DSAR privacy with Ketch: platform capabilities

The Ketch Data Control Platform includes everything you need to deploy a scalable DSAR privacy solution for your organization. Features include:

Responsive, regional experiences

Deliver the right privacy experience to each consumer.

Give customers perfect control over how you will use their data. Leverage our templates to set rights according to jurisdiction, or customize on your own. If there’s a right available anywhere in the world, you can offer it.

If future legal or compliance questions for individual consumers arise, respond with instant lookback and total recall of every consent, every permission, and every interaction.  

Reporting and queue intelligence

Complete, end-to-end visibility and tracking for every subject request.

Report on end-to-end fulfillment of privacy tasks such as deletion and access requests in a defined, custom workflow with approvals.

Ketch queue intelligence simplifies the fulfillment process by specifying which data is in scope for each request and routing each discrete task to the data owner directly.

Granular, cell-level data control

Surgical control over what gets deleted, or accessed.

Achieving perfect data control is the key to creating a seamless, automated DSAR privacy experience. Underneath the automation, Ketch provides granular options for what to delete and when, access controls, and more, all down to the cell level of data. 

Ketch Application Marketplace

Enforce people’s privacy choices across your downstream systems.

Save thousands in custom integration work by leveraging automated APIs in the Ketch Application Marketplace to pass and enact privacy signals to your third-party applications: DSARs, opt-outs, and more.

Fulfill your legal obligations and customer promise by reflecting privacy choices across internal and partner systems. Check out the live marketplace.

Privacy Program Manager, Smartsheet
Ketch is critical to operationalizing privacy, helping Smartsheet significantly reduce compliance costs and DSR fulfillment times.

Measurable return on investment

Solving for DSAR privacy needs with manual processing is time intensive and complex, averaging 3-5 hours per request for third-party systems and often 20 hours per request for internal data systems. For complex businesses with high DSAR volume and number of data systems, the costs increase exponentially and quickly spiral out of control. With automated DSAR fulfillment, you can:
Collapse the cost of compliance
Ketch reduces the time per request to zero, and can save millions of dollars in development costs for fulfillment in internal data systems.
Future-proof rollouts
Ketch’s drag-and-drop workflow builder saves 90% of the setup time for new regulations and data rights.

From the blog

Connect with Ketch

Simplifying your privacy program has never been easier. The Ketch Data Control Platform helps you achieve complete data control for privacy, governance, and security use cases.

Your DSAR privacy solution should be scalable and automated to grow with your business, while providing the surgical data access and system integrations required to deliver a seamless user privacy experience. Contact us to book a live demo and see how Ketch works.