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Intercom

Intercom is a Conversational Relationship Platform (CRP) that helps businesses build better customer relationships through personalized, messenger-based experiences. It’s the only platform that delivers conversational experiences across the customer journey, with solutions for Conversational Marketing, Conversational Customer Engagement and Conversational Support. Intercom is bringing a messenger-first experience to all business-to-customer communication, powering 500 million conversations per month and connecting 4 billion unique end users worldwide across its more than 30,000 paying customers, including Atlassian, Sotheby’s and New Relic. The company was founded in 2011 in San Francisco by Eoghan McCabe, Des Traynor, Ciaran Lee and David Barrett, with the mission to make internet business personal. Intercom was valued at $1.275 billion in 2018 and has secured $241 million in funding from investors including Kleiner Perkins, Bessemer Venture Partners and Social Capital.

Other integrations

Salesforce
We bring companies and customers together in the #1 CRM platform. Sharing the news, events, and innovation you need.
 
Ring Central
RingCentral's cloud-based communication and collaboration platform offers a comprehensive set of capabilities that unify voice, business messaging, team collaboration, video conferencing, and online meetings. RingCentral revolutionizes the power of the cloud to help companies across the globe work smarter, radically improving the way businesses partner with customers and co-workers.
 
Qualtrics
Qualtrics is a single system of record for all experience data, also called X-data™, allowing organizations to manage the four core experiences of business—customer, product, employee and brand experiences—on one platform. Over 8,500 enterprises worldwide, including more than 75 percent of the Fortune 100 and 99 of the top 100 U.S. business schools, rely on Qualtrics.
 
Pendo
Pendo is a product experience platform that helps software product teams deliver software users love. By combining product analytics with qualitative feedback, Pendo closes the loop with users, learning from product usage patterns and user sentiment so product teams can make more informed decisions. With Pendo, you can answer questions like which features are customers using? Which features are they ignoring? Which ones are driving delight and which are causing pain and confusion? With this, you can target and prioritize features and enhancements, identify which customers are at risk for churn, and which ones are ready to advocate. From these same insights, you can easily set up in-app messages, guides and walkthroughs without any coding to help users get the most value from your products.