Rights Orchestration
Right to Access returns information associated with the contact, including custom fields defined for the account.
Ketch and SurveyMonkey
Fulfill access and deletion requests against survey contact data, including custom fields specific to how a survey program is actually built.
About SurveyMonkey
SurveyMonkey collects feedback across weblink, email, mobile, chat, and social channels, and contact records can carry custom fields defined for a specific survey program alongside standard contact information. A rights request against SurveyMonkey needs to reach that custom data, not just name and email.
Ketch connects to SurveyMonkey to fulfill exactly that.
Capabilities
How Ketch works with SurveyMonkey
The Ketch SurveyMonkey integration covers Rights Orchestration: Right to Access and Right to Delete.
With Ketch, teams can
- Fulfill Right to Access and Right to Delete requests against SurveyMonkey contact data, including custom fields, through the same workflow used for every other connected system
- Cover survey program-specific custom fields that a generic contact-fields-only approach would miss
The gap
The problem this integration solves
Survey platforms often carry custom fields specific to a program, and a rights request needs to reach that, not just standard contact fields:
01. An access request limited to standard contact fields misses custom fields defined for a specific survey program
02. Manually compiling contact and custom field data for a specific person doesn't scale to real request volume
Ketch resolves the first two by retrieving custom field data alongside standard contact fields.
Why Ketch
Why teams choose Ketch for SurveyMonkey privacy compliance
Permissioning infrastructure that governs SurveyMonkey the same way it governs every other system in your stack — not a one-off connector bolted onto a banner.
Covers custom fields, not just standard contacts
Survey program-specific custom fields come back as part of a complete access request.
Backed by enforcement precedent
The California Attorney General reached a $1.55 million settlement with Healthline Media over sharing sensitive data with advertisers without valid consent, a reminder that survey platforms carry real exposure when rights requests aren't fulfilled completely.
Questions about the SurveyMonkey integration
Related reading
Expert insights for teams connecting SurveyMonkey
Integrations
Pre-built APIs with 1,000+ systems, apps, and models
Ketch ships connectors and SDKs so consent, rights, and policy flow into your CDPs, warehouses, ad platforms, and AI stack — without a custom data pipeline.
See SurveyMonkey permissioning running end to end
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