“We needed a fast, easy-to-deploy privacy solution and Ketch delivered on that promise. Onboarding was straightforward thanks to their qualified, hands-on customer experience team.” Tim Janas, Senior Corporate Counsel, SeatGeek
ChallengeWhen SeatGeek began the process of expanding their customer base to include Europe, there was one thing they weren’t set up to handle: GDPR compliance. They needed a simple, segmented solution for European visitors with heightened expectations of transparency and data privacy.
SolutionThe Ketch Customer Experience team partnered with SeatGeek stakeholders to deploy consent and preference management (CMP). Over the course of just a few requirements gathering meetings with the SeatGeek team, Ketch used these templates to build and customize SeatGeek’s GDPR policy.
ImpactKetch's modern tag architecture and orchestration have improved site traffic by 46% from their previous cookie banner solution.
Insights
Whether you’re a growing SaaS organization or high volume tech manufacturer, you shouldn’t have to worry about privacy requirements impeding your agility and growth.
Tech companies continue to redefine how we interact with products, services, and each other. Support your innovation with an equally agile, future-proof privacy tech solution.
Responsive compliance across jurisdictions
Stop worrying about add-on modules for every new data privacy law. You need an agile privacy solution that supports growth. Ketch consent and preference management delivers responsive compliance in every current and future jurisdiction.
Maximize your understanding and utility of customer data
Data is critical to maximizing your customer experience. To do this, you need a comprehensive understanding of what you have and how you can use it. Ketch data discovery and classification automatically scans your data systems and classifies your data, providing centralized visibility and control.
Create an automated, fast process for customer data access requests
Customers are increasingly aware of their data rights and willing to exercise them. Ketch’s data subject rights fulfillment completely automates data subject access requests (DSARs) so your team can focus on building relationships with customers, not managing cumbersome and manual workflows.
Get started with Ketch
Simplifying your privacy program has never been easier. Begin your journey to simplified privacy operations and granular data control across the enterprise.
